These terms govern access to hoox.sh and related product pages (including PYNE, AXIS, docs, and membership). By using the site or software you agree to these terms.
1. Nature of the services
HOOX, PYNE, and AXIS are independent open-source / open-core tooling for algorithmic trading research, evaluation, and edge execution. They are provided as is, often under AGPL or Apache licenses as stated on each surface. Hosted features (if any) may be subject to additional commercial terms.
2. No affiliation with TradingView®
This project is not affiliated with, endorsed, or sponsored by TradingView®, Inc. Pine Script™ and TradingView® are trademarks of TradingView, Inc. PYNE is an independent reimplementation / evaluation stack with incomplete platform parity. Claims of compatibility refer to language-core behaviour documented in our status matrix, not to the TradingView® charting platform, market data, or broker emulator as a whole.
3. Software licenses
Source code licenses (e.g. AGPL-3.0 for PYNE/AXIS surfaces, Apache-2.0 for parts of the landing shell) apply as published in the respective repositories. These website terms do not replace open-source license obligations.
4. Acceptable use
- Do not abuse APIs, scrape beyond fair use, or attempt unauthorized access.
- Do not use the stack to violate exchange ToS, market abuse laws, or third-party rights.
- Do not present HOOX / PYNE / AXIS as official TradingView® products or services.
5. Trading risk
Algorithmic trading involves substantial risk of loss. Past performance is not indicative of future results. Always validate strategies independently. Authors and operators accept no liability for financial losses arising from use of the software or site.
6. No warranties
The site and software are provided without warranties of merchantability, fitness for a particular purpose, or non-infringement, to the maximum extent permitted by law.
7. Limitation of liability
To the maximum extent permitted by applicable law, liability for indirect, incidental, or consequential damages is excluded. Aggregate liability for claims relating to the free site or free software is limited to the greater of zero or amounts you paid us for the specific paid service giving rise to the claim in the three months prior.
8. Changes
We may update these terms by publishing a new version on this page. Continued use after changes constitutes acceptance where permitted by law.
9. Contact
See Impressum for operator details. For privacy, see Privacy.
10. Trials
Starter includes a 7-day trial; Pro and Team include a 30-day trial. Whether a payment method is required to start a trial, and exactly when billing begins, is shown at checkout and governs in case of doubt. Enterprise proofs-of-concept are scoped by separate agreement — there is no self-serve Enterprise trial checkout.
11. Cancellation
You may cancel a monthly self-serve subscription at any time via console.hoox.sh billing (Customer Portal). Cancellation takes effect at the end of the current paid period (cancel_at_period_end): you keep service until period end, then the workspace drops to free limits. You may resume before the period ends to re-activate the subscription without re-onboarding.
12. Refunds and failed payments
Monthly self-serve fees are non-refundable once the paid period starts — no pro-rata refunds for mid-period cancellations — except where required by applicable law. If you purchase as an EU consumer, statutory withdrawal rights apply; to exercise them, contact sales@hoox.dev. If a payment fails, Stripe retries the payment method on a retry schedule and we notify the billing contact with a pay-now link; the workspace keeps a grace period before entitlements fall back to free limits. Update the payment method in console.hoox.sh billing to recover. Enterprise proofs-of-concept and paid pilots are governed by their MSA / order form, not by these self-serve refund rules.
13. Overage and usage limits
Hosted APIs enforce plan quotas at the edge. Where a plan allows soft overage, excess usage is billed per 1k units; where a hard quota applies, further calls are rejected with HTTP 429 and usage stops until quota resets or the plan changes. See Billing & Subscriptions for current meters and reconciliation.
14. Invoices
Self-serve billing is processed by Stripe. Invoices are available via console.hoox.sh billing, with JSON / CSV export and PDF copies per finalized invoice. For billing questions or corrections, contact sales@hoox.dev.